Resources

The Pandemic Has Created a Middle Class Private Jet Boom

While the commercial airline industry has been largely grounded following various global lockdowns — with outbound international travel from the UK set to be banned on Thursday — private aviation has soared among new customers. Many of them are families. Once the preserve of millionaires and A-listers, business planes have been taken up by holidaying households looking to make quick, Covid-secure getaways. “We’ve flown more families than ever,” explains Adam Twidell, CEO of jet booker PrivateFly. “Those who can afford have thought, ‘This is the time to use wealth to travel safely.'” Despite aviation’s ongoing gloom, Twidell says that PrivateFly is actually up over this time last year. Much of that has been driven by family bookings over the summer holidays, with 20 per cent of all passengers being children.

The fresh influx of jet-setting customers has also included the ‘pet set.’ Recent animals on board PrivateFly planes have included dogs, parrots and snakes — while one recent flight saw a family fly with 13 cats. “Those who might have gone on holiday with friends are now doing so with extended family,” Twidell says. It was in March, as most of the planet went into lockdown, that private aviation boomed. As more and more commercial airliners ceased routes around the world, families began booking business planes to rush them home. Alain Leboursier, managing director of Swiss charter LunaJets, says that such repatriation missions meant business tripled. “Our best period of the last decade came in the final ten days of March. We had flights around the world taking people home.” With the new lockdown imminent, and much of Europe effectively closing its borders, Leboursier believes there’ll be a further spike in demand. “However, it won’t be as dramatic as what we saw in spring because local lockdowns and restrictions aren’t as strict.” But any surge in numbers will be very welcome in business aviation. “Usually, between September and Christmas, it’s just corporate flights,” adds Leboursier. “Those clients aren’t flying at all now.”

540

A Researcher Attempted To Opt Out of Facial Recognition at the Airport — It Wasn’t Easy

The announcement came as we began to board. Last month, I was at Detroit’s Metro Airport for a connecting flight to Southeast Asia. I listened as a Delta Air Lines staff member informed passengers that the boarding process would use facial recognition instead of passport scanners. As a privacy-conscious person, I was uncomfortable boarding this way. I also knew I could opt out. Presumably, most of my fellow fliers did not: I didn’t hear a single announcement alerting passengers how to avoid the face scanners.

To figure out how to do so, I had to leave the boarding line, speak with a Delta representative at their information desk, get back in line, then request a passport scan when it was my turn to board. Federal agencies and airlines claim that facial recognition is an opt-out system, but my recent experience suggests they are incentivizing travelers to have their faces scanned — and disincentivizing them to sidestep the tech — by not clearly communicating alternative options. Last year, a Delta customer service representative reported that only 2 percent of customers opt out of facial-recognition. It’s easy to see why.

726