Resources

Cory Doctorow’s New Book Explains ‘How to Destroy Surveillance Capitalism’

If we’re going to break Big Tech’s death grip on our digital lives, we’re going to have to fight monopolies. That may sound pretty mundane and old-fashioned, something out of the New Deal era, while ending the use of automated behavioral modification feels like the plotline of a really cool cyberpunk novel… But trustbusters once strode the nation, brandishing law books, terrorizing robber barons, and shattering the illusion of monopolies’ all-powerful grip on our society. The trustbusting era could not begin until we found the political will — until the people convinced politicians they’d have their backs when they went up against the richest, most powerful men in the world. Could we find that political will again…?

That’s the good news: With a little bit of work and a little bit of coalition building, we have more than enough political will to break up Big Tech and every other concentrated industry besides. First we take Facebook, then we take AT&T/WarnerMedia. But here’s the bad news: Much of what we’re doing to tame Big Tech instead of breaking up the big companies also forecloses on the possibility of breaking them up later… Allowing the platforms to grow to their present size has given them a dominance that is nearly insurmountable — deputizing them with public duties to redress the pathologies created by their size makes it virtually impossible to reduce that size. Lather, rinse, repeat: If the platforms don’t get smaller, they will get larger, and as they get larger, they will create more problems, which will give rise to more public duties for the companies, which will make them bigger still.

We can work to fix the internet by breaking up Big Tech and depriving them of monopoly profits, or we can work to fix Big Tech by making them spend their monopoly profits on governance. But we can’t do both. We have to choose between a vibrant, open internet or a dominated, monopolized internet commanded by Big Tech giants that we struggle with constantly to get them to behave themselves…

Big Tech wired together a planetary, species-wide nervous system that, with the proper reforms and course corrections, is capable of seeing us through the existential challenge of our species and planet. Now it’s up to us to seize the means of computation, putting that electronic nervous system under democratic, accountable control.

With “free, fair, and open tech” we could then tackle our other urgent problems “from climate change to social change” — all with collective action, Doctorow argues. And “The internet is how we will recruit people to fight those fights, and how we will coordinate their labor.

“Tech is not a substitute for democratic accountability, the rule of law, fairness, or stability — but it’s a means to achieve these things.”

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Amazon Drivers Are Hanging Smartphones in Trees To Get More Work

A strange phenomenon has emerged near Amazon.com delivery stations and Whole Foods stores in the Chicago suburbs: smartphones dangling from trees. Contract delivery drivers are putting them there to get a jump on rivals seeking orders.

Someone places several devices in a tree located close to the station where deliveries originate. Drivers in on the plot then sync their own phones with the ones in the tree and wait nearby for an order pickup. The reason for the odd placement, according to experts and people with direct knowledge of Amazon’s operations, is to take advantage of the handsets’ proximity to the station, combined with software that constantly monitors Amazon’s dispatch network, to get a split-second jump on competing drivers. That drivers resort to such extreme methods is emblematic of the ferocious competition for work in a pandemic-ravaged U.S. economy suffering from double-digit unemployment. Much the way milliseconds can mean millions to hedge funds using robotraders, a smartphone perched in a tree can be the key to getting a $15 delivery route before someone else. Drivers have been posting photos and videos on social-media chat rooms to try to figure out what technology is being used to receive orders faster than those lacking the advantage.

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Facebook and Google Serve As Vectors For Misinformation While Hobbling Local Journalism and Collecting Taxpayer Subsidies, Group Says

Facebook and Google are hollowing out local communities by serving as vectors for misinformation while hobbling local journalism and collecting taxpayer subsidies, a new paper from progressive think tank the American Economic Liberties Project charges. Both companies cite benefits their platforms offer small businesses as a key defense against critiques of their size and power. The paper, dated Aug. 30, is sure to presage further scrutiny of the impact they’ve had on local communities.

The brief, by Pat Garofalo, the group’s director of state and local policy, argues that: Google doesn’t do enough to protect against fraud, allowing scammers to get their own numbers and websites listed on Google to the detriment of legitimate businesses. Facebook, by design, boosts shoddy and sensationalist content, crowding out legitimate local news and information, all as it and Google have come to dominate the local advertising market that was long the lifeblood of community journalism. Both have sucked up potentially billions in local taxpayer dollars via tax breaks as well as subsidies and discounts on utilities they’ve gotten in exchange for building data centers. Garofalo recommends remedies including more antitrust enforcement at the federal and state levels and an end to preferential treatment by states and localities, either voluntarily or under force of law.

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Google Search and Dark Patterns

Previously, the search engine had marked paid results with the word “Ad” in a green box, tucked beneath the headline next to a matching green display URL. Now, all of a sudden, the “Ad” and the URL shifted above the headline, and both were rendered in discreet black; the box disappeared. The organic search results underwent a similar makeover, only with a new favicon next to the URL instead of the word “Ad.” The result was a general smoothing: Ads looked like not-ads. Not-ads looked like ads. This was not Google’s first time fiddling with the search results interface. In fact, it had done so quite regularly over the last 13 years, as handily laid out in a timeline from the news site Search Engine Land. Each iteration whittled away the distinction between paid and unpaid content that much more. Most changes went relatively unnoticed, internet residents accepting the creep like the apocryphal frog in a slowly boiling pot.

But in January, amid rising antitrust drumbeats and general exhaustion with Big Tech, people noticed. Interface designers, marketers, and Google users alike decried the change, saying it made paid results practically indistinguishable from those that Google’s search algorithm served up organically. The phrase that came up most often: “dark pattern,” a blanket term coined by UX specialist Harry Brignull to describe manipulative design elements that benefit companies over their users. That a small design tweak could inspire so much backlash speaks to the profound influence Google and other ubiquitous platforms have — and the responsibility that status confers to them. “Google and Facebook shape realities,” says Kat Zhou, a product designer who has created a framework and toolkit to help promote ethical design. “Students and professors turn to Google for their research. Folks turn to Facebook for political news. Communities turn to Google for Covid-19 updates. In some sense, Google and Facebook have become arbiters of the truth. That’s particularly scary when you factor in their business models, which often incentivize blurring the line between news and advertisements.”

Google’s not the only search engine to blur this line. If anything, Bing is even more opaque, sneaking the “Ad” disclosure under the header, with only a faint outline to draw attention. […] But Google has around 92 percent of global search marketshare. It effectively is online search. Dark patterns are all too common online in general, and January wasn’t the first time people accused Google of deploying them. In June of 2018, a blistering report from the Norwegian Consumer Council found that Google and Facebook both used specific interface choices to strip away user privacy at almost every turn. The study details how both platforms implemented the least privacy-friendly options by default, consistently “nudged” users toward giving away more of their data, and more. It paints a portrait of a system designed to befuddle users into complacency. […] That confusion reached its apex a few months later, when an Associated Press investigation found that disabling Location History on your smartphone did not, in fact, stop Google from collecting your location in all instances.

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‘Divinity Consultants’ are Now Designing Sacred Rituals for Some Corporations

“They go by different names: ritual consultants, sacred designers, soul-centered advertisers,” reports the New York Times, describing “a new corporate clergy” working as “divinity consultants” and “designing sacred rituals for corporations.”

They have degrees from divinity schools. Their business is borrowing from religious tradition to bring spiritual richness to corporate America. In simpler times, divinity schools sent their graduates out to lead congregations or conduct academic research. Now there is a more office-bound calling: the spiritual consultant. Those who have chosen this path have founded agencies — some for-profit, some not — with similar-sounding names: Sacred Design Lab, Ritual Design Lab, Ritualist.

They blend the obscure language of the sacred with the also obscure language of management consulting to provide clients with a range of spiritually inflected services, from architecture to employee training to ritual design. Their larger goal is to soften cruel capitalism, making space for the soul, and to encourage employees to ask if what they are doing is good in a higher sense. Having watched social justice get readily absorbed into corporate culture, they want to see if more American businesses are ready for faith. “We’ve seen brands enter the political space,” said Casper ter Kuile, a co-founder of Sacred Design Lab. Citing a Vice report, he added: “The next white space in advertising and brands is spirituality….”

Ezra Bookman founded Ritualist, which describes itself as “a boutique consultancy transforming companies and communities through the art of ritual,” last year in Brooklyn. He has come up with rituals for small firms for events like the successful completion of a project — or, if one fails, a funeral. “How do we help people process the grief when a project fails and help them to move on from it?” Mr. Bookman said. Messages on the start-up’s Instagram feed read like a kind of menu for companies who want to buy operational rites a la carte: “A ritual for purchasing your domain name (aka your little plot of virtual land up in the clouds).” “A ritual for when you get the email from LegalZoom that you’ve been officially registered as an LLC.”

The articles notes there are problems when combining the corporate with the religious.

For one thing, “It’s hard to exhort workers to give their professional activities transcendental meaning when, at the same time, those workers can be terminated.”

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Smart Dust Is Coming. Are You Ready?

“Imagine a world where wireless devices are as small as a grain of salt,” writes futurist Bernard Marr in Forbes, describing a technology being researched by companies like IBM, General Electric, and Cisco. “These miniaturized devices have sensors, cameras and communication mechanisms to transmit the data they collect back to a base in order to process.

“Today, you no longer have to imagine it: microelectromechanical systems (MEMS), often called motes, are real and they very well could be coming to a neighborhood near you. Whether this fact excites or strikes fear in you it’s good to know what it’s all about.”
Outfitted with miniature sensors, MEMS can detect everything from light to vibrations to temperature. With an incredible amount of power packed into its small size, MEMS combine sensing, an autonomous power supply, computing and wireless communication in a space that is typically only a few millimeters in volume. With such a small size, these devices can stay suspended in an environment just like a particle of dust. They can:

– Collect data including acceleration, stress, pressure, humidity, sound and more from sensors

– Process the data with what amounts to an onboard computer system

– Store the data in memory

– Wirelessly communicate the data to the cloud, a base or other MEMs

Since the components that make up these devices are 3D printed as one piece on a commercially available 3D printer, an incredible amount of complexity can be handled and some previous manufacturing barriers that restricted how small you can make things were overcome. The optical lenses that are created for these miniaturized sensors can achieve the finest quality images.

The potential of smart dust to collect information about any environment in incredible detail could impact plenty of things in a variety of industries from safety to compliance to productivity. It’s like multiplying the internet of things technology millions or billions of times over.

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The End of the Oil Age Is Upon Us

A new report suggests that over the next 30 years, at least 80% of the oil industry will be wiped out.

The oil industry is on the cusp of a process of almost total decimation that will begin over the next 30 years, and continue through to the next century. That’s the stark implication of a new forecast by a team of energy analysts led by a former US government energy advisor, seen exclusively by Motherboard. 2020, the forecast suggests, will go down in history as the final point-of-no-return for the global oil industry — a date to which we will look back and remember how the production of oil, as well as other fossil fuels like gas and coal, underwent a slow, but inexorable and largely irreversible decline.

Along the way, some 80 percent of the industry as we know it is going to be wiped out. Of course, the COVID-19 pandemic is likely to be recognized as a principal trigger for this decline. The new era of oscillating social distancing rules and remote working has crushed once rocketing demand, at least temporarily. But in reality, the broad contours of this decline were already set in motion even before the pandemic hit. And the implications are stark: we are in the midst of a fundamental energy transition which will see the bulk of the fossil fuel industry gradually eclipsed in coming decades.

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Trolls Are Swarming Young Climate Activists Online

On the morning of August 25, 11-year-old Lilly Platt tweeted a video clip of a Brazilian Amazon tribe speaking out against deforestation. Awareness of the Amazon wildfires was already at a fever pitch, and the tweet exploded. Then, within an hour, a swarm of troll accounts started flooding her mentions with porn. Shortly after the attack, her mom, Eleanor Platt, made an online plea for help: “Dear Friends of Lilly, this is Lillys mum she is being targeted by revolting trolls who are spamming her feed with pornography. There is only so much i can do to block this. Please if you see these posts report them.” Over the course of the day, some of Lilly’s nearly 10,000 followers did just that.

Young girls like Lilly, who has been striking in her hometown of Utrecht, Netherlands, every Friday for the last year, are overwhelmingly leading a growing global movement to draw attention to the climate crisis. They spurred an estimated 4 million people across seven continents to walk out of work and school on September 20 — and they are getting attacked for it. They have faced a barrage of daily insults, seemingly coordinated attacks (like the one that targeted Lilly), creepy DMs, doxing, hacked accounts, and death threats. This is the new normal for young climate leaders online, according to BuzzFeed News interviews with nearly a dozen of the kids and their parents.

Personal attacks have always been a part of the climate denial playbook, even as fossil fuel companies secretly funded campaigns and researchers to question the scientific consensus on climate change. The most famous incident, 2009’s Climategate, involved scientists getting their emails hacked and then facing death threats. And as the politics of climate change begins to mirror the broader dark trends of global politics, weaponized social media — in the form of intimidation, memes, and disinformation — has emerged as the dominant vehicle for climate denial. But the rise of a new climate movement means there’s now a much more visible — and especially vulnerable — target: kids.

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Fearing Coronavirus, a Michigan College is Tracking Its Students With a Flawed App

Albion College, a small liberal arts school in Michigan, said in June it would allow its nearly 1,500 students to return to campus for the new academic year starting in August. Lectures would be limited in size and the semester would finish by Thanksgiving rather than December. The school said it would test both staff and students upon their arrival to campus and throughout the academic year. But less than two weeks before students began arriving on campus, the school announced it would require them to download and install a contact-tracing app called Aura, which it says will help it tackle any coronavirus outbreak on campus.

There’s a catch. The app is designed to track students’ real-time locations around the clock, and there is no way to opt out. The Aura app lets the school know when a student tests positive for COVID-19. It also comes with a contact-tracing feature that alerts students when they have come into close proximity with a person who tested positive for the virus. But the feature requires constant access to the student’s real-time location, which the college says is necessary to track the spread of any exposure. The school’s mandatory use of the app sparked privacy concerns and prompted parents to launch a petition to make using the app optional.

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Police in Several US Cities Used Facial Recognition To Hunt Down and Arrest Protesters

Law enforcement in several cities, including New York and Miami, have reportedly been using controversial facial recognition software to track down and arrest individuals who allegedly participated in criminal activity during Black Lives Matter protests months after the fact. Miami police used Clearview AI to identify and arrest a woman for allegedly throwing a rock at a police officer during a May protest, local NBC affiliate WTVJ reported this week…

Similar reports have surfaced from around the country in recent weeks. Police in Columbia, South Carolina, and the surrounding county likewise used facial recognition, though from a different vendor, to arrest several protesters after the fact, according to local paper The State. Investigators in Philadelphia also used facial recognition software, from a third vendor, to identify protestors from photos posted to Instagram, The Philadelphia Inquirer reported.

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Secret Service Paid To Get Americans’ Location Data Without a Warrant, Documents Show

A newly released document shows the U.S. Secret Service went through a controversial social media surveillance company to purchase the location information on American’s movements, no warrant necessary. Babel Street is a shadowy organization that offers a product called Locate X that is reportedly used to gather anonymized location data from a host of popular apps that users have unwittingly installed on their phones. When we say “unwittingly,” we mean that not everyone is aware that random innocuous apps are often bundling and anonymizing their data to be sold off to the highest bidder.

Back in March, Protocol reported that U.S. Customs and Border Protection had a contract to use Locate X and that sources inside the secretive company described the system’s capabilities as allowing a user “to draw a digital fence around an address or area, pinpoint mobile devices that were within that area, and see where else those devices have traveled, going back months.” Protocol’s sources also said that the Secret Service had used the Locate X system in the course of investigating a large credit card skimming operation. On Monday, Motherboard confirmed the investigation when it published an internal Secret Service document it acquired through a Freedom of Information Act (FOIA) request. (You can view the full document here.) The document covers a relationship between Secret Service and Babel Street from September 28, 2017, to September 27, 2018. In the past, the Secret Service has reportedly used a separate social media surveillance product from Babel Street, and the newly-released document totals fees paid after the addition of the Locate X license as $1,999,394.

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Wearable Shocks You With 450 Volts When You Do”something undesirable”

The Pavlok is “a Bluetooth-connected, wearable wristband that uses accelerometers, a connected app, and a “snap circuit” to shock its users with 450 volts of electricity when they do something undesirable.”

… The Pavlok was originally created in 2014 to help people break specific, negative habits like smoking or nail-biting. The device is based on a variation of classical conditioning…

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Twitter retains direct messages for years, including messages you and others have deleted

Twitter retains direct messages for years, including messages you and others have deleted, but also data sent to and from accounts that have been deactivated and suspended, according to security researcher Karan Saini.

Saini found years-old messages in a file from an archive of his data obtained through the website from accounts that were no longer on Twitter. He also reported a similar bug, found a year earlier but not disclosed until now, that allowed him to use a since-deprecated API to retrieve direct messages even after a message was deleted from both the sender and the recipient …

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Instagram Wasn’t Removing Photos and Direct Messages From Its Servers

A security researcher was awarded a $6,000 bug bounty payout after he found Instagram retained photos and private direct messages on its servers long after he deleted them.

Independent security researcher Saugat Pokharel found that when he downloaded his data from Instagram, a feature it launched in 2018 to comply with new European data rules, his downloaded data contained photos and private messages with other users that he had previously deleted. It’s not uncommon for companies to store freshly deleted data for a time until it can be properly scrubbed from its networks, systems and caches. Instagram said it takes about 90 days for deleted data to be fully removed from its systems. But Pokharel found that his ostensibly deleted data from more than a year ago was still stored on Instagram’s servers, and could be downloaded using the company’s data download tool. Pokharel reported the bug in October 2019 through Instagram’s bug bounty program. The bug was fixed earlier this month, he said.

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Study: US Adults Who Mostly Rely On Social Media For News Are Less Informed, Exposed To More Conspiracy Theories

According to a new report from Pew Research, U.S. adults who get their news largely from social media platforms tend to follow the news less closely and end up less informed on several key subjects when compared to those who use other sources, like TV, radio, and news publications.

The firm first asked people how they most commonly get their news. About one-in-five (18%) said they mostly use social media to stay current. That’s close the percentages of those who say they use local TV (16%) or cable TV (16%) news, but fewer than those who say they go directly to a news website or app (25%). Another 13% said they use network TV and only 3% said they read a newspaper. To be clear, any study that asks users to self-report how they do something isn’t going to be as useful as those that collect hard data on what the consumers actually do. In other words, people who think they’re getting most of their news from TV may be, in reality, undercounting the time they spent on social media â” or vice versa.

That said, among this group of “primarily” social media news consumers, only 8% said they were following the key news story of the 2020 U.S. election “every closely,” compared with 37% of cable TV viewers who said the same, or the 33% of print users who also said this. The social media group, on this topic, was closer to the local TV group (11%). On the topic of the Coronavirus outbreak, only around a quarter (23%) of the primarily social media news consumers said they were following news of COVID-19 “very closely.” All other groups again reported a higher percentage, including those who primarily used cable TV (50%), national network TV (50%), news websites and apps (44%), and local TV (32%) for news.

Related to this finding, the survey respondents were also asked 29 different fact-based questions about news topics from recent days, including those on Trump’s impeachment, the COVID-19 outbreak, and others. Those who scored the lowest on these topics were the consumers who said they primarily used social media to get their news. Across 9 questions related to foundational political knowledge, only 17% of primarily social media news consumers scored “high political knowledge,” meaning they got 8 to 9 of the questions right. 27% scored “middle political knowledge” (6-7 right) and 57% scored “low political knowledge” (5 or fewer right.) The only group that did worse were those who primarily relied on local TV. 45% of who got their news from news primarily via websites and apps, meanwhile, had “high political knowledge,” compared with 42% for radio, 41% for print, 35% for cable TV, and 29% for network TV. The social media group of news consumers was also more exposed to fringe conspiracies, like the idea that the pandemic was intentionally planned.

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To Keep Trump From Violating Its Rules…Facebook Rewrote the Rules

After Trump’s infamous “the shooting starts” post, Facebook deputies contacted the White House “with an urgent plea to tweak the language of the post or simply delete it,” the article reveals, after which Trump himself called Mark Zuckerberg. (The article later notes that historically Facebook makes a “newsworthiness exception” for some posts which it refuses to remove, “determined on a case-by-case basis, with the most controversial calls made by Zuckerberg.”) And in the end, Facebook also decided not to delete that post — and says now that even Friday’s newly-announced policy changes still would not have disqualified the post:
The frenzied push-pull was just the latest incident in a five-year struggle by Facebook to accommodate the boundary-busting ways of Trump. The president has not changed his rhetoric since he was a candidate, but the company has continually altered its policies and its products in ways certain to outlast his presidency. Facebook has constrained its efforts against false and misleading news, adopted a policy explicitly allowing politicians to lie, and even altered its news feed algorithm to neutralize claims that it was biased against conservative publishers, according to more than a dozen former and current employees and previously unreported documents obtained by The Washington Post. One of the documents shows it began as far back as 2015…

The concessions to Trump have led to a transformation of the world’s information battlefield. They paved the way for a growing list of digitally savvy politicians to repeatedly push out misinformation and incendiary political language to billions of people. It has complicated the public understanding of major events such as the pandemic and the protest movement, as well as contributed to polarization. And as Trump grew in power, the fear of his wrath pushed Facebook into more deferential behavior toward its growing number of right-leaning users, tilting the balance of news people see on the network, according to the current and former employees…

Facebook is also facing a slow-burning crisis of morale, with more than 5,000 employees denouncing the company’s decision to leave Trump’s post that said, “when the looting starts, the shooting starts,” up… The political speech carveout ended up setting the stage for how the company would handle not only Trump, but populist leaders around the world who have posted content that test these boundaries, such as Rodrigo Duterte in the Philippines, Jair Bolsonaro in Brazil and Narendra Modi in India…

“The value of being in favor with people in power outweighs almost every other concern for Facebook,” said David Thiel, a Facebook security engineer who resigned in March after his colleagues refused to remove a post he believed constituted “dehumanizing speech” by Brazil’s president.

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Journalist’s phone hacked by new ‘invisible’ technique: All he had to do was visit one website, any website

The iPhone that Moroccan journalist Omar Radi used to contact his sources also allowed his government to spy on him (and at least two other journalists), reports the Toronto Star, citing new research from Amnesty International.

Their government could read every email, text and website visited; listen to every phone call and watch every video conference; download calendar entries, monitor GPS coordinates, and even turn on the camera and microphone to see and hear where the phone was at any moment.

Yet Radi was trained in encryption and cyber security. He hadn’t clicked on any suspicious links and didn’t have any missed calls on WhatsApp — both well-documented ways a cell phone can be hacked. Instead, a report published Monday by Amnesty International shows Radi was targeted by a new and frighteningly stealthy technique. All he had to do was visit one website. Any website.

Forensic evidence gathered by Amnesty International on Radi’s phone shows that it was infected by “network injection,” a fully automated method where an attacker intercepts a cellular signal when it makes a request to visit a website. In milliseconds, the web browser is diverted to a malicious site and spyware code is downloaded that allows remote access to everything on the phone. The browser then redirects to the intended website and the user is none the wiser.

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Facebook Knows It Encourages Division

A Facebook team had a blunt message for senior executives. The company’s algorithms weren’t bringing people together. They were driving people apart. “Our algorithms exploit the human brain’s attraction to divisiveness,” read a slide from a 2018 presentation. “If left unchecked,” it warned, Facebook would feed users “more and more divisive content in an effort to gain user attention & increase time on the platform.” That presentation went to the heart of a question dogging Facebook almost since its founding: Does its platform aggravate polarization and tribal behavior? The answer it found, in some cases, was yes.

Facebook had kicked off an internal effort to understand how its platform shaped user behavior and how the company might address potential harms. Chief Executive Mark Zuckerberg had in public and private expressed concern about “sensationalism and polarization.” But in the end, Facebook’s interest was fleeting. Mr. Zuckerberg and other senior executives largely shelved the basic research, according to previously unreported internal documents and people familiar with the effort, and weakened or blocked efforts to apply its conclusions to Facebook products. Facebook policy chief Joel Kaplan, who played a central role in vetting proposed changes, argued at the time that efforts to make conversations on the platform more civil were “paternalistic,” said people familiar with his comments.

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How Google Ruined the Internet

Remember that story about the Polish dentist who pulled out all of her ex-boyfriend’s teeth in an act of revenge? It was complete and utter bullshit. 100% fabricated. No one knows who wrote it. Nevertheless, it was picked up by Fox News, the Los Angeles Times and many other publishers. That was eight years ago, yet when I search now for “dentist pulled ex boyfriends teeth,” I get a featured snippet that quotes ABC News’ original, uncorrected story. Who invented the fidget spinner? Ask Google Assistant and it will tell you that Catherine Hettinger did: a conclusion based on poorly-reported stories from The Guardian, The New York Times and other major news outlets. Bloomberg’s Joshua Brustein clearly demonstrated that Ms. Hettinger did not invent the low friction toy. Nevertheless, ask Google Assistant “who really invented the fidget spinner?” and you’ll get the same answer: Catherine Hettinger.

In 1998, the velocity of information was slow and the cost of publishing it was high (even on the web). Google leveraged those realities to make the best information retrieval system in the world. Today, information is free, plentiful and fast moving; somewhat by design, Google has become a card catalog that is constantly being reordered by an angry, misinformed mob. The web was supposed to forcefully challenge our opinions and push back, like a personal trainer who doesn’t care how tired you say you are. Instead, Google has become like the pampering robots in WALL-E, giving us what we want at the expense of what we need. But, it’s not our bodies that are turning into mush: It’s our minds.

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Ad Firms Are Exploring Deepfaked Commercials

“With the pandemic having shut down production, companies are asking ad agencies to create commercials made up of digitally altered footage,” reports the New York Times, citing a State Farm commercial that aired during an ESPN documentary starring the anchor of “SportsCenter,” Kenny Mayne:

The producers made the commercial by layering video of Mr. Mayne’s 60-year-old mouth onto footage of his 38-year-old face. To many viewers, the stunt provided a welcome moment of levity in depressing times. Others were made uneasy by the smoothness of the patch, describing it as a type of deepfake. “We tried to make the joke clear enough so that we weren’t tricking anyone,” said Carrie Brzezinski-Hsu, the head of ESPN CreativeWorks, which created the commercial with the ad agencies Optimum Sports and Translation.

Ms. Brzezinski-Hsu said manipulated footage was likely to appear in future ESPN ads. And executives at several major advertising agencies said they had discussed making similar commercials with their clients in recent weeks. “We’re so restricted in how we can generate content,” said Kerry Hill, the production director for the ad agency FCB in North America. “Anything that can be computer generated is something we’re going to explore.”

Husani Oakley, the chief technology officer of the ad firm Deutsch, said digitally altered ads should somehow clue viewers into the fact that what they are seeing is not completely real. “The technology is here, and it’s only going to get better and better, and we have to get used to it,” he added. “We’re exploring ways to have fun with it.”

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