Facebook Should Notify Users Who Interact With Fake Police ‘Sock Puppet’ Accounts

Despite Facebook’s repeated warnings that law enforcement is required to use “authentic identities” on the social media platform, cops continue to create fake and impersonator accounts to secretly spy on users. By pretending to be someone else, cops are able to sneak past the privacy walls users put up and bypass legal requirements that might require a warrant to obtain that same information.

EFF is now calling on Facebook to escalate the matter with law enforcement in the United States. Facebook should take the following actions to address the proliferation of fake/impersonator Facebook accounts operated by law enforcement, in addition to suspending the fake accounts. As part of its regular transparency reports, Facebook should publish data on the number of fake/impersonator law enforcement accounts identified, what agencies they belonged to, and what action was taken. When a fake/impersonator account is identified, Facebook should alert the users and groups that interacted with the account whether directly or indirectly.

The article also suggests updating Facebook’s Terms of Service to explicitly prohibit fake/impersonator profiles by law enforcement groups, and updating Facebook pages of law enforcement groups to inform visitors when those groups have a written policy allowing fake/impersonator law enforcement accounts. “These four changes are relatively light lifts that would enhance transparency and establish real consequences for agencies that deliberately violate the rules…”

“Facebook’s practice of taking down these individual accounts when they learn about them from the press (or from EFF) is insufficient to deter what we believe is a much larger iceberg beneath the surface.”

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