Applying For Your Next Job May Be an Automated Nightmare
If you think looking for a job is already daunting, anxiety-riddled, and unpleasant, just wait until the algorithms take over the hiring process. When they do, a newfangled ‘digital recruiter’ like VCV, which just received $1.7 million in early investment, hopes it will look something like this: First, a search bot will be used to scan CVs by the thousands, yours presumably among them. If it’s picked out of the haystack, you will be contacted by a chatbot. Over SMS, the bot will set an appointment for a phone interview, which will be conducted by an automated system enabled by voice recognition AI. Next, the system will ask you, the applicant, to record video responses to a set of predetermined interview questions. Finally, the program can use facial recognition and predictive analytics to complete the screening, algorithmically determining whether the nervousness, mood, and behavior patterns you exhibit make you a fit for the company. If you pass all that, then you will be recommended for an in-person job interview.[…] VCV, which did not respond to a request for comment, is far from alone here. A growing suite of startups is pitching AI-driven recruitment services, promising to save corporations millions of dollars throughout the hiring process by reducing overhead, to pluck more ideal candidates out of obscurity, and to reduce bias in the hiring process. Most offer little to no evidence of how they actually do so. VCV’s much-larger competitor, HireVue, which has raked in a staggering $93 million in funding and is backed by top-tier Silicon Valley venture capital firms like Sequoia, is hocking many of the same services. It counts 700 companies as its clients, including, it says, Urban Outfitters, Intel, Honeywell, and Unilever. AllyO, which was founded in 2015, and “utilizes deep workflow conversational AI to fully automate end to end recruiting workflow” has $19 million in backing.