Leaked Documents Show Facebook Leveraged User Data To Help Friends and Fight Rivals

A cache of leaked Facebook documents shows how the company’s CEO, Mark Zuckerberg, oversaw plans to consolidate the social network’s power and control competitors by treating its users’ data as a bargaining chip. This trove comprises approximately 7,000 pages in total, of which about 4,000 are internal Facebook communications such as emails, web chats, notes, presentations and spreadsheets, primarily from 2011 to 2015. About 1,200 pages are marked as “highly confidential.” Taken together, they show how Zuckerberg, along with his board and management team, found ways to tap Facebook users’ data — including information about friends, relationships and photos — as leverage over the companies it partnered with. In some cases, Facebook would reward partners by giving them preferential access to certain types of user data while denying the same access to rival companies.

For example, Facebook gave Amazon special access to user data because it was spending money on Facebook advertising. In another case the messaging app MessageMe was cut off from access to data because it had grown too popular and could compete with Facebook. All the while, Facebook planned to publicly frame these moves as a way to protect user privacy, the documents show. State and federal authorities are now closely scrutinizing Facebook’s business practices. In October, New York Attorney General Letitia James announced that 47 attorneys general from states and U.S. territories plan to take part in a New York-led antitrust probe into Facebook. Over the summer, the House Judiciary Committee held hearings over antitrust concerns in Silicon Valley while the Federal Trade Commission also continues to examine the firm’s practices.

596